Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
we do not take custom or personalized orders outside of the animals we currently offer
Sizing details
On average, each animal is 9x5x3
Care instructions
Spot treat for minor messes. Machine wash when needed. Wash alone, gentle cycle, tumble or air dry. *Make sure completley dry before use.*
Caution
Shank back eyes are used and can be a choking hazard. Parts are secure but are still considered a choking hazard.
How long does it take to make an animal?
It takes between 4-6 hours to make an animal from start to finish, depending on difficulty of the animal pattern!
Crochet Patterns
We thoughtfully created/wrote all of our crochet patterns! They are all HeartsHooked originals